Bring your expertise in process knowledge, change management, and communication skills to make an impact Payment Optimization, and Payment XML Formats. Change Management: Proven ability to manage and drive change
Experience with ITIL processes (Problem, Incident, Change management). Essential Skills Requirements: Software (Incident, Change and Problem management): o Plan and execute maintenance tasks (change management) o Plan infrastructure lifecycle tasks (technical lifecycle, change management) o Resolve incident tickets Any additional
Optimization, and Payment XML Formats.
the PIC processes (Problem, Incident & Change Management
· Perform daily operations tasks and
feature team
· Back-out Planning
· Change Management (CM)
· Cut-over Planning
· Fall-back
changes in business processes, identifying change management issues and necessary activities associated
of ITIL and ITSM such as Problem-Incident-Change Management processes. Deep knowledge of Confluence, Jira
advise the engineer and draughters on changes required
- Manage projects during execution stage: shared
of ITIL and ITSM such as Problem-Incident-Change Management processes Basic knowledge of ITSM Suite Deep
Experience with ITIL processes (Problem, Incident, Change management). Essential Skills Requirements: Experience
of ITIL and ITSM such as Problem-Incident-Change Management processes