responsible to position Vox a leader in software as a service solutions. The product offering needs to cover markets, segments & customers ¾ New products/services ¾ Existing market penetration ¾ New markets etc systems · Service strategy · In conjunction with the Service Centre, implement product specific service strategies high-pressure environment Exceptional customer service orientation Experience working in a team-oriented telecommunications industry, ideally with a telecoms service provider / operator. Accredited Security Qualifications
ability to evaluate, optimize and standardize Cloud services has opened up with one of our clients, a global when required. Perform due diligence to ensure services are scoped correctly, risks are highlighted to Close the knowledge gap between Remote Managed Services teams and client teams. Set the standards that that will be disseminated to the Remote Managed Services teams. Required: 10 years’ experience working in technologies (e.g., Cisco) Experience with database services and technologies Experience with data centre technologies
to 2 Years IT Service Desk experience is a MUST HAVE.
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Customer Service Engineer I to join our team. The successful candidate will play a vital satisfaction and maintaining the reputation of the company by providing prompt, reliable, and effective technical do:
SAP, the Deloitte Consulting team is looking for you
A Service Delivery Manager is responsible for high-quality services to customers. They play a critical role in ensuring that the services provided by agreed deliverables
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quality by working closely with support teams and service desk, understanding ticket volumes and backlog capacity and capabilities. Manage quality of IT service delivery within budget guidelines and provide progress processes and develop new ones to achieve required service levels Risk and Compliance Management Identifying Identifying all possible risks that can affect IT service delivery concerning time, cost, scope, and quality support teams on developing delivery models for new services that conform to IT governance, policies, and procedures
qualified and experienced IT Service Desk Agent. Reporting to IT service desk manager, the incumbent will will be responsible for providing a higher-level service function on problem solving and advice to users Work in fast paced fast changing environment The Company offers a Total Guaranteed Remuneration Package and an option to structure an annual bonus. IT, Service, Desk, Agent
group of companies that represent the world's leading personal technology products and services in Sub–Saharan Sub–Saharan Africa. We believe in bringing products and services to people that’ll empower, enable, inspire and relations. Core Group is looking for a Service Desk Analyst to assist the group an companies within with all things things related to service and desk support on operations, networking and infrastructure. To qualify, solving. Experience within a large multichannel company will be beneficial. Experience on working with
Solutions Technology company is seeking a highly focused and analytical customer service agent to join the resolve product or service problems. Ability to provide technical customer service, support and vision business Manage large amounts of incoming calls Log service calls received Coordinate technicians Ensure timeous capturing Processing quotations Prepare product or service reports by collecting and analyzing customer information Call Centre supervisor to ensure proper customer service is being delivered Open and close all calls received
Industry is looking for a passionate individual to manage and develop the water services capabilities capabilities to deliver world class services to their clients globally. The ideal candidate should love to develop