review and signoff Ensure that written formal complaints received are logged and resolved Action Ombudsman Ombudsman, escalations, and other complaints People management - ensure that the team performs at the best Risk Experience dealing with customer / merchant complaints Experience managing teams and shifts Relevant
review and signoff Ensure that written formal complaints received are logged and resolved Action Ombudsman Ombudsman, escalations, and other complaints People management - ensure that the team performs at the best Risk Experience dealing with customer / merchant complaints Experience managing teams and shifts Relevant
Security-related incidents and breaches, errors, and complaints. Working with Qualys Vulnerability Management
primary point of contact for customer queries or complaints, extending support beyond technical issues to
reportable events and adverse events -product complaints and service delivery issues Monitor business
reportable events and adverse events -product complaints and service delivery issues Monitor business
optimization. Handle escalated customer inquiries or complaints related to online orders, resolving issues promptly
change of priorities • Ensure that problems or complaints are actioned without delay and that effective
change of priorities • Ensure that problems or complaints are actioned without delay and that effective
delivered daily to avoid escalations, customer complaints and re-opening of calls.