Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills
ty to work with little supervision
The Main Purpose of the job The Successful applicant will be responsible for all admin-related functions within the Facilities Management’s sales department. Education and Experience required: Minimum 5 years’ experience in a professional services background Experience in Facilities Management w
Call Centre Team Leader, Illovo - Johannesburg
Market
commission
Responsible for managing the call centre sales team who process Inbound calls.
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/>Previous experience managing call centre staff
Call Centre Knowledge, Good admin skills
Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable and the company Previous experience in outbound call centre roles or sales environments will be a bonus but
must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose primary individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre systems
sales pipeline Conduct ongoing market research Call centre experience required
must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
is currently looking for a Sales Manager (Data Centre) based in Fourways. The Sales Manager will be responsible responsible for achieving the Open Access Data Centre sales target by generating new sales and growing collocation company. Sales manager experience in a Data Centre Telecommunication industry. Microsoft packages