Duties and responsibilities
Duties and Responsibilities
solutions and aiming to set higher standards in service and societal impact. Emphasising continual growth sustainability. How you'll role As a customer service agent at this scaling startup, you will play a position is ideal for individuals adept at customer service, focusing on financial management, issue resolution mandates, and ensuring all financial setups are correct Customer interaction (15%): address incoming calls
suite
in a fast-paced environment.
resolving issues and initiating appropriate corrective action Managing the programme's budget on behalf Sponsor Ensuring the delivery of new products or services from projects Allocation of common resources and
coordinate shift workers, including site monitoring, corrective intervention tickets and Tier 2 network operations during various shifts. Responsible for handling corrective intervention tickets, diagnosing network problems resolving complex technical issues within the defined service level agreements. Manage escalations efficiently proactively. Knowledge and skills in handling corrective intervention tickets promptly to address network
fixed and sent out correct Manage the flow of the work shop Report to the service manager on jobs Lease Lease with service advisors on jobs in progress Speak to clients. Work on Job cards with reagrds to costing
Electrical Engineering field is seeking a progressive Service Technician to join their team in Johannesburg. computerised system if stock was costed and dated correctly Check that stock on the computerised system job Capture all delivery notes on Pastel and Opus correctly. Capture delivery note on the delivery note register
Electrical Engineering field is seeking a progressive Service Technician to join their team in Johannesburg. computerised system if stock was costed and dated correctly Check that stock on the computerised system job Capture all delivery notes on Pastel and Opus correctly. Capture delivery note on the delivery note register