deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's
deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
Performance
CUSTOMER SERVICE
training and development of employees to ensure correct competency
To deliver service excellence through efficient customer service, point of sale (POS) operational activities good and pay less". To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To efficiently execute and maintain all merchandising promotions and events in order to provide the correct information to customers at all times. Knowledge: stock management procedures Knowledge of customer service excellence Skills: Planning and organising skills
To deliver service excellence through efficient customer service, point of sale (POS) operational activities good and pay less". To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To efficiently execute and maintain all merchandising promotions and events in order to provide the correct information to customers at all times. Knowledge: stock management procedures Knowledge of customer service excellence Skills: Planning and organising skills
To deliver service excellence through efficient customer service, point of sale (POS) operational activities good and pay less". To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To efficiently execute and maintain all merchandising promotions and events in order to provide the correct information to customers at all times. Knowledge: stock management procedures Knowledge of customer service excellence Skills: Planning and organising skills
To deliver service excellence through efficient customer service, point of sale (POS) operational activities good and pay less". To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To efficiently execute and maintain all merchandising promotions and events in order to provide the correct information to customers at all times. Knowledge: stock management procedures Knowledge of customer service excellence Skills: Planning and organising skills
the Store Manager, service the entire beauty dept. Job Purpose: To deliver service excellence through advise customers in selecting the best products and services that meet their needs. To drive and maximise sales promotions and events in order to provide the correct information to customers at all times. To efficiently consistently met. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To promote the Clicks clubcard and to enroll new clubcard