require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints Providing customers with the organisation's services and product
require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints Providing customers with the organisation's services and product
Description Position: Laundry/Service Technician Location: Cape Town General Duties: Daily/continuous immediately. Check that machine operators are using the correct wash programs for the classifications processed
Queries, Discounts and Age Analysis o Ensure correct rates are invoiced, as per rate cards or negotiated invoice packs – for Approval 2 -with notes for correct invoicing Direct reports and management of the
and services provider. The successful incumbent will be accountable for the delivery of services that advisor and transform IT services by continually improving technology, service delivery, cost efficiency Operations and Business Units Other Practices and Service lines Peers within the Business Unit All stakeholders Outsource Customers Customers Consultants and Service Providers Vendors Minimum Requirements: Qualifications: Management Certification TOGAF certification ITIL Service Design Certified Cloud Architect Business Analyst
installations at Service Centres. Provide policy/product information / training. Follow up service on existing operational targets set by management. Provide client service to both existing and prospective clients. Administration Attend to point of sale material at Dealership and Service Centres. Maintain set call rate. Achieve sales regarding assigned projects. Monthly stock takes at Service Centres. Demo account conversion and administration
installations at Service Centres. Provide policy/product information / training. Follow up service on existing operational targets set by management. Provide client service to both existing and prospective clients. Administration Attend to point of sale material at Dealership and Service Centres. Maintain set call rate. Achieve sales regarding assigned projects. Monthly stock takes at Service Centres. Demo account conversion and administration
experience in working with client and/or intermediary service providers.
experience in working with client and/or intermediary service providers.
Description Key Performance Areas: Customer Service Coordination Direct liaison between the sales force your control) Liaise with transport companies and service providers and sales representatives to ensure efficient