company. Attend to broker/client's queries Serve customers by taking telephone, fax and e-mail queries and consultants Anticipate escalation and take over calls when needed Provides communication and follow up new information related to products, procedures, customer needs and company related issues, changes or actions
experienced CUSTOMER SUPPORT REPRESENTATIVE - based in Secunda. Site Surveys: Evaluate the customer's on-site Quotations: Formalising the sales offer by providing the customer with a documented quotation specifying pricing and resolved; Ensure customer's account is within payment terms; Engage with customer if account is overdue doing generate company revenues. Key Stakeholders Customers, Contractors Sales Team, Operations, Workshop and site requirement Must be sales driven and customer orientated. Must be trustworthy and ethical. Above
experienced CUSTOMER SUPPORT REPRESENTATIVE - based in Secunda. Site Surveys: Evaluate the customer's on-site Quotations: Formalising the sales offer by providing the customer with a documented quotation specifying pricing and resolved; Ensure customer's account is within payment terms; Engage with customer if account is overdue doing generate company revenues. Key Stakeholders Customers, Contractors Sales Team, Operations, Workshop and site requirement Must be sales driven and customer orientated. Must be trustworthy and ethical. Above
looking for someone with clinical knowledge, who is customer focused with excellent planning, engagement, negotiation plan and execute training, education and sales calls (blended) in line with strategy; Display clinical product knowledge by co-creating solutions with the customer, understanding the impact and application of the cross-selling; Roll out training sessions with customers to ensure correct product application and assist Regularly communicate with all stakeholders to ensure customer satisfaction; Responsible for administrative task
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targets within an agreed region, and to build solid customer relationships to ensure the Company meets its daily call ratio quota & call cycles as per the Company standards
visibility while delivering to the business and customer at all times. URGERNT VACANCY AREAS: Burgersfort coordinate team and individual call cycles as to ensure all geographical outlets and call requirements are met following: Calling on their outlets as per their respective call cycles Achieve all call and in-call targets to Area Sales Manager in terms of the following: Call Rate achieved for the business day Login Report initiatives and objectives Relationship management with customers and staff Build brands and sales volumes through
company. Attend to broker/client's queries Serve customers by taking telephone, fax and e-mail queries and consultants Anticipate escalation and take over calls when needed Provides communication and follow up new information related to products, procedures, customer needs and company related issues, changes or actions
improve performance and fulfill personal potential. Customer Relationship Management (CRM) Data Ensure that that the sales agents maintain up-to-date customer relationship management data, identifying and resolving Experience 5 or more years experience in a sales call centre environment (Essential) 5 years Funeral / Long-term
Point/CRMDuties