seamless customer experience and achieving sales targets. DUTIES & RESPONSIBILTIES: Customer Support: incoming inquiries from potential and existing customers regarding Engineering and Mining products, pricing Prepare and send detailed and timely quotations to customers based on their requirements and specifications and shipping details to customers. Technical Assistance: Assist customers with technical inquiries related Build and maintain strong relationships with customers, understanding their needs and providing solutions
seamless customer experience and achieving sales targets. DUTIES & RESPONSIBILTIES: Customer Support: incoming inquiries from potential and existing customers regarding Engineering and Mining products, pricing Prepare and send detailed and timely quotations to customers based on their requirements and specifications and shipping details to customers. Technical Assistance: Assist customers with technical inquiries related Build and maintain strong relationships with customers, understanding their needs and providing solutions
products fit for their purpose • Management of Key customer relationships • Developing solutions to solve for their purpose. • To ensure all aspects of customer relationships are maintained in good order through achieve established sales targets, understand the customer buying cycles and forecast future sales. • Thoroughly responsibility with accountability for allocated key customer relationships, maintaining effective and reliable ensuring aftermarket product support with each Key customer, attend regular engineering meetings and become
profitable customer relationships Identify new business opportunities, meet with customers and close deals revenue and gross profit objectives Deal with customers professionally and provide excellent service Provide Provide support to LMI's, sales staff and customers Prepare and submit quotations Guide, mentor and develop sell other products and services to existing customers Commercial and Operational Understand and be able to explain our Terms and Conditions of Sale to customers Ensure debtor days are managed in line with budget
profitable customer relationships Identify new business opportunities, meet with customers and close deals revenue and gross profit objectives Deal with customers professionally and provide excellent service Provide Provide support to LMI's, sales staff and customers Prepare and submit quotations Guide, mentor and develop sell other products and services to existing customers Commercial and Operational Understand and be able to explain our Terms and Conditions of Sale to customers Ensure debtor days are managed in line with budget
REPORTING TO : Capital Sales Manager Management of Key customer relationships Developing solutions to solve their fit for their purpose. To ensure all aspects of customer relationships are maintained in good order through achieve established sales targets, understand the customer buying cycles and forecast future sales. Thoroughly responsibility with accountability for allocated key customer relationships, maintaining effective and reliable review the products in operation, determine the customer satisfaction and production performance according
REPORTING TO : Capital Sales Manager Management of Key customer relationships Developing solutions to solve their fit for their purpose. To ensure all aspects of customer relationships are maintained in good order through achieve established sales targets, understand the customer buying cycles and forecast future sales. Thoroughly responsibility with accountability for allocated key customer relationships, maintaining effective and reliable review the products in operation, determine the customer satisfaction and production performance according
focus will be building relationships with the customers, understanding their needs, and providing solutions relationship-building skills, as well as being able to identify customer needs and close deals. Monthly
coach the warehouse staff to deliver exceptional customer service. Be responsible for all forms supplied received from production are checked according to the customer standard. Ensure all deliveries are on time and production. Clear communication with sales on order customer stock availability, fulfilment, and scheduling
coach the warehouse staff to deliver exceptional customer service.