timely manner and attend to customer requests to ensure they have a great customer experience. Education and Working experience in Hospitality environment Customer Service experience Min of 2 years’ experience same role Knowledge, Skills and Competencies: Customer service and communications skills Knowledge of provide a friendly and professional service to all customers and clients You will be responsible for serving manner and attend to customer requests in order to ensure they have a great customer experience. To support
advantageous • Must be able to communicate with customers at all levels • Valid drivers license essential forklifts on customer sites and workshop • Complete job cards • Communicate with Customers • Assist with advantageous • Must be able to communicate with customers at all levels • Valid drivers license essential forklifts on customer sites and workshop • Complete job cards • Communicate with Customers • Assist with
management targets are met in accordance with customer scope. ➢ Ensure operations adhere to SHEQ and Promoting customer relations: ➢ Maintain good relationships with external and internal customers and handle handle any customer complaints . ➢ Promote interdepartmental cooperation and synergies. ➢ Participate in in daily morning meetings at Plant level with customer management. ➢ Review fitment quality as per standard Develop, implement, and monitor guidelines for customer satisfaction. ➢ To support Contracts Manager to
management targets are met in accordance with customer scope. Ensure operations adhere to SHEQ and ISO Promoting customer relations: Maintain good relationships with external and internal customers and handle handle any customer complaints. Promote interdepartmental cooperation and synergies. Participate in daily daily morning meetings at Plant level with customer management. Review fitment quality as per standard operating Develop, implement, and monitor guidelines for customer satisfaction. To support Contracts Manager to
Sales Manager to manage retail and wholesale customers, whilst servicing the East London area . The successful skills as well as the ability to interact with customers at all levels, internally and externally. This market share as well as the rate of sale Maintain customer and company records Complete price surveys timeously cycles are followed and communicate changes to customers when needed Manage and plan leave for subordinates business performance Manage people and teams Deliver customer service Initiate and achieve results Build and
required. Customer Liaison: Proactively manages tenant collections & ensures excellent customer service Handling of tenant queries/complaints ensuring customer service SLA's are always adhered to. Effective
Drivers to ensure flawless service delivery to our customers daily Spot check: Uniform, Orders, staff attendance escalated customer complaints Provide constant feedback to the Area Manager on unresolved customer queries
required. Customer Liaison: Proactively manages tenant collections & ensures excellent customer service Handling of tenant queries/complaints ensuring customer service SLA's are always adhered to. Effective
objections
Positive attitude and passion for high level Customer Service
Salary: Market
Drivers to ensure flawless service delivery to our customers daily Spot check: Uniform, Orders, staff attendance escalated customer complaints Provide constant feedback to the Area Manager on unresolved customer queries