Deliver 5-star, in-person support to driver-partners and riders.
Reviewing and approving vehicle documents.
Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment).
Assist with events and promotions as needed.
Walk driver-partners through
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Service excellent communication abilities, and a customer-centric approach to service delivery.
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What expertise:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
considered at this stage Deal effectively with customer queries and complaints Communicate personally group of shoppers and clients Provide feedback to Centre Management with regards to suggestions, complaints Good communication 6 - 12 months Face to face customer experience Presentable Salary : R40 per hour ONLY
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing legistation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To at the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. To support the Group's vision to be the customer's first choice health and
looking for call centre agents in the debt collection space. 2 yeasr experience with call centres or sales
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
/>- Keep users posted on the progress of their calls.
- Ensure that there are no comebacks on work
infrastructure to provide stable, dependable
services, by working with specialists.
- Replace faulty
We are lookig for a Fitment Centre Manager to plan, lead, organise, control and support the entire operation operation, associated resources and assets of a Fitment Centre by implementing and deliberately driving company opportunities through establishing and maintaining a customer base, managing expenses, effective stock control Ensure and deliberately manage excellent customer service by empowering all staff through effective and utilise end of day reports to monitor Fitment Centre performance so as to mitigate overall risk. Attend
about retail and service excellence? Are you confident to drive sales and build customer loyalty in order operation of the store and service excellence by driving sales and building customer loyalty in order to meet cross-selling, up-selling initiatives and superior customer service across the store team. To efficiently execute staffed. To execute customer service initiatives in store that results in a great customer experience, drives drives customer loyalty and achieves club card participation targets. To attend to all administrative responsibilities