for a highly specialized Print/Label Technical Services Specialist role at their busy operation in South coupled with 5-8 years experience in label print, customer support and material/substrate knowledge.
mounting hardware. Matting and Mounting: If the customer chooses matting, you'll cut the mat board to size process requires precision to ensure the artwork is centred and presented aesthetically. Finishing Touches: pristine condition before presenting it to the customer. Quality Control: Throughout the framing process to ensure the finished product meets or exceeds customer expectations. This involves attention to detail
are ordered in advance i.e. labels, cardboard centres, etc. Do experiments on new product / process / Quality Management Manage quality of products Customer / Supplier Liaison Liaison with maintenance department
are ordered in advance i.e. labels, cardboard centres, etc.
Customer / Supplier Liaison
from customers across all product requirements
Customer and Personal Service Knowledge of principles and processes for providing customer and personal
personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation
evaluation of customer satisfaction.
Sensory Evaluation - Knowledge of methods to conduct taste
specific processes, practices and standards to handle customer complaints.
SQA programmes.
Knowledge
per Supplier quality assurance programme.
Customer, legal and statury related requirements pertaining
distribution of goods.
Customer and Personal Service- Knowledge of principles and processes processes for providing customer and personal services. This includes customer needs assessments, meeting meeting quality standards for services, and evaluation of customer satisfaction.
Food Safety specific processes, practices and standards to handle customer complaints.
Fair Cape Specific Processes internal processes and practices, such as RTM. Customer complaints, Document management, Reporting Systems
t. production, productivity, quality, and customer-service standards.
members, find ways to increase quality of customer service and implement best practices across all levels supervise staff Find ways to increase quality of customer service Ensure all systems operate smoothly and align