various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation
CompTIA N+ or CompTIA Server+/MCSA: Windows Server 2012/2016/2022
3 years experience in IT support
QUALIFICATIONS Knowledge of service design, network configuration, and business impact of events and problems, determine root causes and implement corrective action. Strong verbal and written communication Coordinate and oversee support with external service partners. Communicate with site technicians, third industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
QUALIFICATIONS Knowledge of service design, network configuration, and business impact of events and problems, determine root causes and implement corrective action. Strong verbal and written communication Coordinate and oversee support with external service partners. Communicate with site technicians, third industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
expierence of Dynamics 365 for Sales, Customer Service, Marketing, Portals Professional expierence in requirements to the customer Link between the department and the project/development team Facilitation industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining expierence of Dynamics 365 for Sales, Customer Service, Marketing, Portals Professional expierence in
expierence of Dynamics 365 for Sales, Customer Service, Marketing, Portals Professional expierence in requirements to the customer Link between the department and the project/development team Facilitation industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining expierence of Dynamics 365 for Sales, Customer Service, Marketing, Portals Professional expierence in
project progress, manage risks, and implement corrective actions as needed. 7. Reporting and Analysis: Microsoft's offerings, Licensing, and related IT services. Familiarity with CRM software preferred. Skills: