dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located in Randburg Randburg (Johannesburg). The Call Center Agent will be responsible for providing excellent customer service and offering timely and accurate support. The agent will need to have strong interpersonal skills, computer Organizational and multitasking abilities Experience in a call center or customer service role is a plus
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments
up various team leaders on task escalations once calls are logged. Closing of the tasks once investigations
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments
RESPONSIBILITIES:
clientele. The Role In the role of a Customer Support Agent for BetBus, your primary duty involves delivering Demonstrated empathy, patience, and a customer-centred perspective to offer exceptional service Ability
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre has a permanent opportunity available for a Team The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) team of dynamic and successful customer-facing agents to deliver the best service in the insurance industry service productivity and performance in the contact centre through the achievement of agreed quality assessment
agency sector. The Client Services Manager position calls for a confident and self-motivated individual who onboarding, and ongoing support of real estate agents using the platform Lead the recruitment, hiring resolution of issues and inquiries from real estate agents using the platform Develop and implement procedures
agency sector. The Client Services Manager position calls for a confident and self-motivated individual who onboarding, and ongoing support of real estate agents using the platform Lead the recruitment, hiring resolution of issues and inquiries from real estate agents using the platform Develop and implement procedures
complaints and action taken Adhere to contact centre schedules and protocols Provide first time client beneficial You must have a minimum of 2 years in the call centre and administration industry You must have experience