Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or
HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one client loyalty through effective and efficient service to our clients – providing our valuable clients clients with consistent, world class and legendary service of the highest quality, during every interaction instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one client loyalty through effective and efficient service to our clients – providing our valuable clients clients with consistent, world class and legendary service of the highest quality, during every interaction instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition
lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and operates within compliance - Handle escalated customer inquiries or complaints in a professional and Collaborate with other departments to resolve customer issues and improve processes - Identify training experience in legal collections, preferably in a call center environment - Proven experience in team management
trade finance.
A minimum of 3 years in a service delivery enviroment.
Excellent business acumen
Title: Customer Service Representative
Our client, based Hermanus, is looking to hire an Customer Service Representative to join their company
Job overview:
The Customer Services Representative (CSR) is a key member of the role is responsible for end-to-end delivery of customer outcomes and will facilitate and administer processes mutually agreed customer outcomes. It will furthermore act as conduit between business and customers (after customer
confidentiality of reporting within role Complete floor walks and report suspicious activities Establish SOP's
Title: Customer Service Representative Our client, based in Hermanus, is looking to hire an Customer Service , as soon as possible. Job overview: The Customer Services Representative (CSR) is a key member of the role is responsible for end-to-end delivery of customer outcomes and will facilitate and administer processes mutually agreed customer outcomes. It will furthermore act as conduit between business and customers (after customer customer accepts quote for service/s), taking responsibility to ensure information is supplied to the