contract . The purpose of this role is to provide first line SAP authorisations support across the group authorisation support calls within agreed SLAs • Administration of authorisation calls on CRM • Actioning Actioning SAP Share Point Access requests and calls logged on CRM i.e. creating new users, assigning access,
and take the necessary action to correct. Provide first line support for users. Prepare training material
every delivery. Assist with answering of incoming calls. Customer Liaison. Customer Reporting. Finalise
every delivery. Assist with answering of incoming calls. Customer Liaison. Customer Reporting. Finalise