remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and responses to general inquiries. Answer incoming calls and promptly address customer inquiries. Provide and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated both Spanish (Hespanic) and English (Read, Write, Speak) Proficient in MS Office Suite applications Clear
Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
within travel / insurance / medical assistance / call center highly advantageous FSB registered – highly
R9000 Per Month Make retention calls to existing clients. Make calls to potential new clients from provided general administrative tasks as required. Must speak English Must live in the Table View / Blouberg Area
Responsibilities:
Make retention calls to existing clients.
Make calls to potential new clients from
Requirements:
Must speak English
Must live in the Table View / Blouberg
R9000 Per Month Make retention calls to existing clients. Make calls to potential new clients from provided general administrative tasks as required. Must speak English Must live in the Table View / Blouberg Area
remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and responses to general inquiries. Answer incoming calls and promptly address customer inquiries. Provide and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated both Spanish (Hespanic) and English (Read, Write, Speak) Proficient in MS Office Suite applications Clear
invoicing, calls to clients, communication with clients re deliveries, answering of telephone calls, etc. Proficient in SAGE Must be able to read, write, speak and understand Afrikaans & English Proficient
Excellent knowledge of English and Afrikaans (speak, write, read, understand),
Experience: all incoming calls promptly and politely; assessing callers requirements; transferring calls; taking messages;