customers, assisting with complex service calls, technician support, queries around parts.
customers. Monitor service requests and assign technicians to appropriate jobs. Communicate with customers outstanding quotes. Load Field motion reports upon technician requests. Create new customer or user profiles
calls
Performing visual inspections and consulting with technicians to determine the necessary services and provide
numbers and issue the go ahead to the foreman and technicians.
numbers and issue the go ahead to the foreman and technicians.
returns received by Customer Communicate with Technician to repair products Make arrangements for delivery