dealing with travel agents, clients and guests
regarding cashiering services available to
the guests.
- Exchanges chips, cash, coins, checks,
manner. Receives coins or casino chips from
guests requesting paper and/or coin currency equivalency
determine correct exchange values.
Provides guests with paper currency and/or coin equivalency.
awareness of the guests to avoid possible security risks. Notifies management
plans
time and date with Transfer Company and with the guest/agent/operator – details to appear on correspondence with the travel desk / restaurant and with the guest/agent/operator – details to appear on correspondence properties to be aware of guests special requests to meet and exceed guests expectations Liaise with Reservations/ bookings to Reservations Manager and Front Office. Guest complaints and follow up – communicated to management
time and date with Transfer Company and with the guest/agent/operator – details to appear on correspondence with the travel desk / restaurant and with the guest/agent/operator – details to appear on correspondence properties to be aware of guests special requests to meet and exceed guests expectations Liaise with Reservations/ bookings to Reservations Manager and Front Office. Guest complaints and follow up – communicated to management
scanning, manifesting, and authorising of various In-house documents and dispatching of freight
Ensure Standard Operating Procedures
Maintain housekeeping standards daily
COMPETENCIES
In-house procedures and practices
Standard Operating Procedures pertaining to the In-house operation
scanning, manifesting, and authorising of various In-house documents and dispatching of freight • Ensure the company Standard Operating Procedures • Maintain housekeeping standards daily COMPETENCIES MINIMUM REQUIREMENTS of In-house procedures and practices • Standard Operating Procedures pertaining to the In-house operation
scanning, manifesting, and authorising of various In-house documents and dispatching of freight • Ensure the company Standard Operating Procedures • Maintain housekeeping standards daily COMPETENCIES MINIMUM REQUIREMENTS of In-house procedures and practices • Standard Operating Procedures pertaining to the In-house operation
passionately to their roles, work tirelessly, have the guest experience at the core of their focus daily and required
and report to line manager
Manage general housekeeping and tools register
Secondary
facilities of the site and adhere to the client house rules
Establish and maintain a good working