North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to valuable content for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's
Collaborate with departments such as security, admin, facilities, and HR to ensure seamless member, staff Monitor and manage the welcome desk staff on a day-to-day basis to ensure smooth operations. Requirements:
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team on a 3 month contract. Manage queries and day-to-day functions in an effective and professional manner Coordinate with other departments in resolving day-to-day administrative duties Manage inbound and outbound outbound calls promptly Management of queries and day-to-day functions within SLA in an effective and professional Effectively and professionally manage queries and day-to-day functions within SLA Incorporating the principles Act (POPIA) and the ability to apply this in day-to-day functions Computer literate – Intermediate MS
team on a 3 month contract. Manage queries and day-to-day functions in an effective and professional manner Coordinate with other departments in resolving day-to-day administrative duties Manage inbound and outbound outbound calls promptly Management of queries and day-to-day functions within SLA in an effective and professional Effectively and professionally manage queries and day-to-day functions within SLA Incorporating the principles Act (POPIA) and the ability to apply this in day-to-day functions Computer literate – Intermediate MS
Friday. REQUIREMENTS: Matric and minimum three years admin, data order processing experience Ability to liaise
Friday. REQUIREMENTS: Matric and minimum three years admin, data order processing experience Ability to liaise
Workshop workflow sheet. Send out by end of business day. Control the Workshop efficiency report, hours allocated to all company policies. Send payment Proof of Accounts and ensure the debtors is loaded and removed. & EVOLVE. Able to handle 30 -35 Job cards per day. Maintain a maximum open WIP of 25 job cards. Personal
every day. Advise Customer and Rep on the progress of orders. Respond to queries on the same day. Resolve Resolve customer complaints on the same day. Investigate and process Credit notes / Claims in the same month
every day. Advise Customer and Rep on the progress of orders. Respond to queries on the same day. Resolve Resolve customer complaints on the same day. Investigate and process Credit notes / Claims in the same month