house-keeping in areas of responsibility Give feedback to helpdesk at each critical phase of the repair job. Assess
technicians Assist with monthly stock takes Ensure that Helpdesk receive all documentation on time and complete
as necessary.
house-keeping in areas of responsibility Give feedback to helpdesk at each critical phase of the repair job. Assess
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based)
and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary
(IIS) • Nagios and Monitoring • Linux (Ubuntu) • Helpdesk and Support Experience • Technical Problem Solving
of these types:
for overseeing the Business and System Analysis, Helpdesk (Internal and External), Testing and Infrastructure
resolving problems logged by users through the helpdesk system. Technology exposure C++ Delphi C# Object