Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing business Requirements, design, testing, user training, deployments. Release management and configuration Software Development Solutions External Client Service Account Manager appeared first on freerecruit.co
administrative and technical support services to the Customer Services Division and to ensure the smooth issues Data integrity issues relating to Bank service. Effects not cleared base 1, base 2, SMS, DMS. Repatriation of funds. Assists in compiling material for training and prepares PowerPoint presentations. Arranges made. Monitors and maintains key contracts and Service Level Agreements as per the end dates for renewal ATM issues, alternatively logs a call with ATM Service Provider and follows up until resolved. Monitors
administrative and technical support services to the Customer Services Division and to ensure the smooth issues Data integrity issues relating to Bank service. Effects not cleared base 1, base 2, SMS, DMS. Repatriation of funds. Assists in compiling material for training and prepares PowerPoint presentations. Arranges made. Monitors and maintains key contracts and Service Level Agreements as per the end dates for renewal ATM issues, alternatively logs a call with ATM Service Provider and follows up until resolved. Monitors
include performing application upgrades, providing training and support, developing new processes, optimizing department managers, operational teams, and users IT Service Delivery Managers / Analysts Masterdata Team Management developers (Pilotfish, Nologo) BCX support Saas service providers (OrgChartNow) OrgChartNow Support SAP to collaborate, provide technical support, and train staff Extensive experience in analyzing HRIS and performing diagnostic tests and audits Relevant training and/or certifications as an HRIS & Analytics
Purpose Experienced Trainer is required to deliver training in line with the company and client objectives improve the content and delivery styles required to train new trainees and develop the existing agent capabilities product and skills knowledge. Client Facilitate Training group as per Client curriculum requirements Multi to be delivered from various industries Conduct Training Needs Identification as per project requirements Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach his/her own
Purpose Experienced Trainer is required to deliver training in line with the company and client objectives improve the content and delivery styles required to train new trainees and develop the existing agent capabilities product and skills knowledge. Client Facilitate Training group as per Client curriculum requirements Multi to be delivered from various industries Conduct Training Needs Identification as per project requirements Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach his/her own
repeat business. ENVIRONMENT: A dynamic Managed IT Services Provider in Durban is in search of an accomplished Interaction Documentation and Reporting Email hosting services. Voice and video data management. Documentation Completion of all stated internal and external training as per the individual Personal Development Plan Networking Experience Experience Administering cloud services Windows Server Administration and Support certification Completion of all stated internal and external training as per the individual Personal Development Plan
using required business software. Provide user training and assistance on operational systems Required considered. You will be directed to our database service provider, Ditto Jobs. Please complete your application database service provider, job portals, and -websites, where such an advert is managed by our services and and service providers. We offer Medical Aid Contribution, Provident Fund Contribution
procurement, sales, marketing, finance, and customer service. This challenge requires strong leadership skills acumen, and a passion for innovation and customer service. You will have the opportunity to learn from a procurement, sales, marketing, finance, and customer service. - Ensure operational efficiency, cost-effectiveness and develop staff teams, including recruitment, training, performance evaluation, and coaching. 4. Sales Customer Service: - Champion a customer-centric culture and ensure the delivery of exceptional service and
correctly and consistently Individual and team service delivery against agreed SLAs and KPIs Adherence third-party resources where applicable Coaching and training users with regards to the users of IT assets and systems. External Services Management Monitor and ensure alignment of external services as specified in maintain healthy relationships with the relevant service providers. Ensure contract agreements are in place functional- and technical specifications, end user training material and project plans). Ensure constant communication