to make a placement. Responsible for excellent service delivery to members, advisors, providers and suppliers regional office facilities Member Retention via Service delivery Quarterly Surveys Results, Regional Offices Essential Minimum 3 years of experience in a customer service orientated environment within a Medical Scheme
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Customer Care Manager, you will play a pivotal role in overseeing and enhancing the customer service experience scale. Additionally, you will be responsible for managing the customer care team and connecting them closely department to optimise service delivery. Key Responsibilities: Customer Service Leadership: Provide strategic customer service policies and procedures across all branches. Ensure consistency in service delivery customer service practices and behaviours. Team Management and Development: Lead and manage a team of
Site Manager – FSS – Durban The position of a Site Security Manager is vacant in Durban reporting to to the Operational & Branch Manager. The overall purpose of the position is to ensure that all site years’ experience in a management position at a shopping complex Staff Management experience essential physically fit and in good health. CCTV Camera Management and Equipment monitoring and Control. Must reside between Fidelity Security Services and the client with regard to security services rendered. Daily feedback
Customer Care Manager, you will play a pivotal role in overseeing and enhancing the customer service experience scale. Additionally, you will be responsible for managing the customer care team and connecting them closely department to optimise service delivery. Key Responsibilities: Customer Service Leadership: Provide strategic customer service policies and procedures across all branches. Ensure consistency in service delivery customer service practices and behaviours. Team Management and Development: Lead and manage a team of
opportunity for a security guard to Render a security service in terms of the Private Security Industry Regulations general minimum exposure of at least 3 years in the retail industry, such as shopping malls and warehouses signs of damage or unlawful entry as it occurs to management and act accordingly in the best interest of protecting standards Protect the property and assets of the business from all dishonest persons, action or any acts all times when on duty. Practice good customer service relations for all Dis-Chem internal and external
client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with recommendations on how to get the most from products/services Own proactive processes: host webinars, assist clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores Keep engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase such as Client Experience or Technical Account Management role IT/Tech related experience Experience with
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams exams, accreditation with the Financial Services Regulatory authority and requires continuous professional estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams exams, accreditation with the Financial Services Regulatory authority and requires continuous professional estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer
report to a National Deployment and Transport Manager. Purpose of the Position The intention of the internship customer (Data mining) Improve and optimize internal business processes. Collate all internal information operational and Distribution Design reports Work on customer service programme – create informed customer experience interpretation. Evaluate customer service and communicate results back to the business To qualify for selection communication and presentation skills Effective me management Ability to multi-task and perform under pressure