industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager team members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct assessments. Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager team members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct assessments. Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact
departments for assistance. Handling inbound and outbound calls professionally. Providing excellent customer
account aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
account aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
account aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
accuracy of the stock receipted for purchase orders inbound against the available PO Document Ensure a review accuracy of the stock receipted for transfer orders inbound against the available TO Document Ensure a review
accuracy of the stock receipted for purchase orders inbound against the available PO Document Ensure a review accuracy of the stock receipted for transfer orders inbound against the available TO Document Ensure a review
annual budget process, working with relevant cost center budget owners to create a realistic operational opportunities in Finance For more information, please call Lindsey Lombard on 011 318 2101 R 700000 - R 760000
either as a broker agent or tied agent
- Call center agents not preferred unless they have a minimum