Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
Answering, screening and forwarding incoming phone calls Administrative support across the organization Ensure
Answering, screening and forwarding incoming phone calls Administrative support across the organization Ensure
a professional manner and transfering / routing calls as necessary Taking and ensuring that messages are
a professional manner and transfering / routing calls as necessary Taking and ensuring that messages are