Inbound Call Centre Customer Service Jobs in Cape Town
- Cape Town Region (23)
- Bellville (5)
- Mowbray (2)
- South Africa (1)
- Tokai (1)
IT / Computing / Software
- Datafin It Recruitment
- Last 7 days (7)
Software Support Technician Cape Town
Datafin It Recruitment
Cape Town Region
our business is repeat business. ENVIRONMENT: A customer-centric & solutions-driven Software Support Courier sector. You will be expected to support the customer base with any application based technical difficulties You will also be required to rationally isolate customer needs and be able to translate these into potential similar role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands SQL/relational databases, knowledge of Terminal Services/RDP environments and experience with a ticket
share this job on whatsappSupport Engineer Cape Town
Datafin It RecruitmentCape Town Region
Internet Service & Network Specialist. You will provide 2 nd Line End User Computing Support, Call Handling Management and confirm call resolution with End User before resolving of the call on HEAT. The ideal candidate a proven track record of completed HPE/Lenovo Service Qualifications. You also need 3 years' work experience experience delivering End User Computing Support Services in a customer environment with proficiency in Win10/Office ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and
Build Engineer Cape Town
Datafin It RecruitmentCape Town Region
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers technology within the industry, serving an enthusiastic customer demographic. They are currently in search of a complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
Crm Engineer Cape Town
Datafin It RecruitmentCape Town Region
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like them into technical specifications. Build and customize CRM functionalities, ensuring alignment with business external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and years). Understanding of Odoo Apps and their customization (3-4 years). Exposure to contact center solutions
Solutions Specialist Cape Town
Datafin It RecruitmentCape Town Region
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint join its Professional Technical Services team who will engage with customers, gather requirements and design in product capability, designing solutions to customer requirements, and coordinating all aspects of defined project procedures. This includes managing customer communication and coordinating activities with transitions during project implementations. Perform customization and configuration tasks to tailor solutions
Technical Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
ENVIRONMENT: Our client is a thriving Managed Service Provider company dedicated to achieving excellence in the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement implement various IT solutions and services. (SA) Troubleshoot and fix various IT hardware related issues clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities they do, improve customers IT systems, and find smarter ways to deliver excellent service. Maximize and
Infrastructure Engineer Cape Town
Datafin It RecruitmentCape Town Region
recurring or known issues to minimize the impact on services. 24 x 7 x 365 support of their Infrastructure 2019) Backup and Recovery Internet Information Services (IIS) Nagios and Monitoring Linux (Ubuntu) Helpdesk Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
Server Engineer Cape Town
Datafin It RecruitmentCape Town Region
integrity, and efficient operation of the in-house or customers information systems that support core organizational functions of the Cape Town division a dynamic Internet Service & Network Specialist. This is achieved by monitoring applications, software, and operating systems for customers. Gauge the effectiveness and efficiency of existing system configuration, mapping, processes, and service records. Ensure compatibility and interoperability contractors to secure system-related products and services. Perform routine system monitoring, verifying
Software Developer Php Cape Town
Datafin It RecruitmentCape Town Region
HTML/CSS. Create and manage databases to store customer and product information. Implement and maintain documentation. Integrate data from various back-end services and databases. Assist the Helpdesk in providing providing support to users and internal customers. Extract information from 3rd party suppliers to ensure a user research to optimize website usability and customer experience. Collaborate with designers and UX procedures. Work with third-party vendors and service providers to integrate their tools and applications
Wordpress Developer Cape Town
Datafin It RecruitmentCape Town Region
innovative online experiences. DUTIES: Develop and customize WordPress websites and applications based on client maximum speed and scalability. Implement and customize WordPress themes, templates, and plugins, including including integration of third-party APIs and services. Troubleshoot and resolve any WordPress-related issues optimization. Experience with PHP and MySQL, including custom theme and plugin development, highly advantageous
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