Inbound Call Centre Customer Service Jobs in Cape Town
- Cape Town Region (31)
- Cape Town City Centre (22)
- South Africa (14)
- Somerset West (9)
- Muizenberg (7)
- Fish Hoek (5)
- Bellville (3)
- Claremont (3)
- Blackheath (2)
- Bloubergstrand (2)
Admin / clerical / secretarial
- Permanent
- Last 7 days (21)
Customer Service Agent. (shipping)
Jean-mari Hellig Consult
Cape Town Region
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
share this job on whatsappCustomer Service Agent Cape Town
Jean-mari Hellig ConsultCape Town Region
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
Customer Administrator Bellville
Time PersonnelBellville
you passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call Social Media Adverts – Facebook, Linked and other and general customer liaison Action specific targeted projects via email and phone calls e.g. hospice
Customer Liaison Administrator
Time PersonnelBellville
you passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call Social Media Adverts – Facebook, Linked and other and general customer liaison Action specific targeted projects via email and phone calls e.g. hospice
Junior Services Coordinator
Peoplefinder Career PlacementsSomerset West
Our client requires the services of a Junior Services Coordinator in pressurised environment to join execution of the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house and professional articulation when answering customer calls. Must be able to work in a team Must be willing
Senior Services Coordinator
Peoplefinder Career PlacementsSomerset West
requires the services of a Senior Service Coordinator to guarantee a high-quality customer service experience experience and an efficient system for service and maintenance. Key performance areas: Function Leadership: subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy Responsible for the after-sales services function. Reports into the Customer Liaison leader. Establish and and lead a high-performance services team measured by performance KPIs. Responsible for building and maintaining
Junior Services Coordinator Somerset West
Peoplefinder Career PlacementsSomerset West
Our client requires the services of a Junior Services Coordinator in pressurised environment to join execution of the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house and professional articulation when answering customer calls. Must be able to work in a team Must be willing
Senior Services Coordinator Somerset West
Peoplefinder Career PlacementsSomerset West
requires the services of a Senior Service Coordinator to guarantee a high-quality customer service experience experience and an efficient system for service and maintenance. Key performance areas: Function Leadership: subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy Responsible for the after-sales services function. Reports into the Customer Liaison leader. Establish and and lead a high-performance services team measured by performance KPIs. Responsible for building and maintaining
Workforce Manager Durbanville
Ignite Fitness Head OfficeDurbanville
level of customer satisfaction. KEY PERFORMANCE AREAS Support Ignite in-house contact centres in organising daily workforce management to meet and exceed service level expectations and daily revenue targets in activity management including liaising with customer service and other department heads. 3-5 years Experience fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to
Receptionist Cape Town
Job Link PlacementCape Town Region
R 8 000 phone calls: Listen to calls skillfully, taking down messages accurately, and transferring calls promptly required. Demonstrate excellent customer service: Display superb customer service skills, always remaining friendly Verbal and Written Communication Self-Management Customer Relationship Management Problem Solving Attention Dependable Strong prioritizing skills Strong Work Ethic Customer Focused, Results Driven and Pro-active MINIMUM
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