a Restaurant Service Manager to join their multi-venue team.
The Restaurant Service Manager will high production, productivity, quality and customer-service standards. You will be managing day to day and providing a high quality experience to the customers.
Minimum requirements responsibilities
industry and STO inbound sales essential
reservations consultant are responsible for all calls, reservations and quotations for all properties brands and products Maintain a high level of customer service Excellent written and verbal communication investigating and resolving customer complaints Promote and sell Hotel products and services using up-selling and be determined by the requirements of the Support Centre and will include late shifts to 21H00 and weekends
reservations consultant are responsible for all calls, reservations and quotations for all properties brands and products Maintain a high level of customer service Excellent written and verbal communication investigating and resolving customer complaints Promote and sell Hotel products and services using up-selling and be determined by the requirements of the Support Centre and will include late shifts to 21H00 and weekends
is essential At least 1 year dealing with guest service MS Office, Semper and GAAP experience preferred FIT) and follow the check-in procedure as required Call guest by name during conversation at least twice action against unexpected situations Report wake-up calls, ironing boards and luggage down accordingly Ensure system Provide customer information and be able to book external services Identify customer’s needs and requirements
Cape Town Duties and responsibilities Maintain your call cycle to assigned outlets. At new outlets, setup score for training and audits. Obtain targeted customer service ratings. An ad-hoc basis, setup and conduct business development. Managing existing customer accounts. Customer service and Stakeholder Management. Place
quality products are received, and prepared for customers according to SOP. DUTIES AND RESPONSIBILITIES: speed of service Provide great customer service REQUIREMENTS: Restaurant and Fast-Food Service experience minimum 1-year related experience required Customer Service Good Verbal Communication Skills National
The Main Purpose of the job Serving customers in a polite and friendly manner, offering coffee choices Experience required: Matric is essential. Customer Service experience is essential. Experience in a similar responsibility: To provide polite and friendly service to all customers. To prepare basic food items. Attend to to the till and deliver a great customer service experience. Promote sales and specials to clients.
manner and attend to customer requests in order to ensure they have a great customer experience. Education Working experience in Hospitality environment Customer Service experience Min of 2 years’ experience in the same role Knowledge, Skills and Competencies: Customer service and communications skills Knowledge of basic To provide a friendly and professional service to all customers and clients You will be responsible for manner and attend to customer requests in order to ensure they have a great customer experience. To support
and orders Dealing with customer complaints and maintaining customer service levels of the restaurant/ introduced at the store Customer service relations management – handling of customer service complaints and ensuring of staff REQUIREMENTS: Restaurant and Fast-Food Service experience. Minimum 3 years related experience Advantageous Management skills Organizational skills Customer service and good verbal communication skills Problem-solving