Inbound Call Centre Customer Service Jobs in Cape Town
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Inbound Client Contact Centre Administrator
Cape Town City Centre
R11 000 Monthly The contact centre is responsible for the inbound telephonic servicing of the individual policyholder providing a first call resolution experience, while maintaining a high standard of customer service. They also br />
- To be logged onto the Client Services inbound telephone queue and web touchpoint.
- Resolve
- Resolve a minimum of 30 telephone calls per day.
- To respond to and resolve about 15 general/claim-related strive to have zero lost calls per day.
- To log all telephone calls received on the policy/claim
share this job on whatsappCall Centre Supervisor
Cape Town City Centre
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong and a passion for delivering exceptional customer service.
Responsibilities:
- Supervise and manage a team of call centre agents.
- Monitor agent performance and
Call Centre Agents
FreerecruitKloof Street
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agents
FreerecruitDurbanville
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
Sales Call Centre Representative
Data DiscoveryKloof Street
seeking virtual sales agents within the financial services sector Please note that this is a full-time work telemarketing (outbound) experience within a Contact Centre environment is a pre requisite ➢ Experience with Excel) ➢ Excellent telephone etiquette and customer services ➢ Detailed Orientated ➢ Discipline to work Windows 10 ➢ 32 gig hard drive The post Sales call centre representative appeared first on freerecruit
Call Centre Agent
FreerecruitKloof Street
related experience. Deliver exceptional service that exceeds customers’ expectations through proactive, innovative innovative and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines order to drive and achieve relevant product and service targets. Ensure all communications with clients loop. Provision of an efficient administration service through careful and timeous planning, reporting updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Customer Service Agent. (shipping)
Jean-mari Hellig ConsultCape Town Region
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
Customer Service Manager
Cape Town City Centre
exceptional quality and design excellence to our customers, while fostering a culture of creativity, passion
Job Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel include:
Drive and execute the customer experience strategy of the business
Work consistent, and exceptional customer experience.
- Develop and implement a customer experience strategy
Customer Service Agent (cpt) NEW
Cape Town City Centre
procedures as and when required;
APPLICATION
Customer Service Agent-cpt NEW
Cape Town City Centre
client is a leading provider of vascular care services, specializing in the treatment of venous.
insufficiency seeking dedicated individuals to join our team as Customer Care
Representatives. If you possess excellent
Position Overview:
As a Customer Care Representative, you will play a crucial role primary
responsibility will be to ensure exceptional customer service through effective communication, technical
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