Leading Innovator in Adhesive Technology as a Junior Service Engineer Is this you? Are you a hands-on problem be doing (and why you'll enjoy it) As a Junior Service Engineer at this esteemed organisation, you'll support and maintaining detailed documentation of service activities will allow you to make a meaningful delivering top-quality products and exceptional service to customers worldwide. With a legacy of excellence spanning
operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR Ensure customer satisfaction by delivering in full and on time Achieve agreed Customer Service turnaround deliveries to Customers by the couriers are within agreed service standards Monitor Customer service standards pricing, returns and repairs Establish and build Customer relationships and take personal ownership of resolving
the Branch. Develops strategies to improve customer service, drive store sales, increase profitability that will increase sales and grow the existing customer base. Maintain high store standards and conditions she will also ensure customer needs are met, complaints are resolved, and service is quick and efficient and analyse sales performance metrics. Solid customer service attitude with excellent negotiation skills
in accordance with set objectives. Analysing customer requirements to identify value add opportunities according to customer and company requirements. Presenting structured proposals relating to customer requirements excellent professional business relationships with customers. Establishing excellent working relationships vehicle. A strong customer service orientation and the ability to develop strategic customer relationships
in accordance with set objectives. Analysing customer requirements to identify value add opportunities according to customer and company requirements. Presenting structured proposals relating to customer requirements excellent professional business relationships with customers. Establishing excellent working relationships vehicle. A strong customer service orientation and the ability to develop strategic customer relationships
positive impact. The relentless pursuit to WOW our customers, coupled with your commitment to Keep Moving Forward logistics management. Customer Delivery Requirements: Digest and communicate customer delivery requirements pre-delivery controls are in place to meet all customer requirements. Execution of Distribution Processes: critical path. Book delivery appointments and plan customer deliveries efficiently. Bookings and Documentation: with customers, service partners, and internal stakeholders. Provide excellent customer service to all
positive impact. The relentless pursuit to WOW our customers, coupled with your commitment to Keep Moving Forward logistics management. Customer Delivery Requirements: Digest and communicate customer delivery requirements pre-delivery controls are in place to meet all customer requirements. Execution of Distribution Processes: critical path. Book delivery appointments and plan customer deliveries efficiently. Bookings and Documentation: with customers, service partners, and internal stakeholders. Provide excellent customer service to all
Ensure that the Company does business with quality customers who honour their contractual payment obligations brochures etc…) showing your understanding of customer needs and the transformative value our solutions bring Enable growth of recurrent service offerings at key customers accounts by upselling and cross selling reputation and goodwill of the Company Ensure customer satisfaction Formulate On Site Total Energy Efficiency tactical strategies to integrate into key “must win” customers strategies/ business plans Communicate effectively
building with non-key account customers - Business development and growth of customer base - Communicate national equivalent will be advantageous - Must have serviced wholesale customers - Minimum 5 years' experience sales present data in a professional manner - Excellent customer relation skills - Excellent negotiation and presentation
are consistent with established standards and customer specifications. Strong quality and food safety manage actions from these audits Manage QA external service providers (SCS Africa, GOTECH and ECOLAB). Effective