CAMPERDOWN, DURBAN KWAZULU NATAL Well-established international client in Manufacturing seeks your expertise
KEY RESPONSIBILITIES:
Support internal and external customer infrastructure MS Server support
incidents with software vendors if required. Updating internal knowledge base and documentation. Work with business
other engineers Identify, design, and implement internal process improvements: automating manual processes
/>Service Desk Software (e.g. Simplicity)
Internal systems (e.g. Resonance & Wave)
Navision
Durban requires an IT Support Technician to support internal employees with the following:
adoption of new technologies to improve and enhance internal development standards
Ensuring all technical
hardware troubleshooting. Completion of all stated internal and external training as per the individual Personal IT Support Environment Completion of all stated internal and external training as per the individual Personal
effectively execute job requirements keeping in mind INTERNAL and EXTERNAL HR and IT policies in place. Primary
Resolving basic issues or interfacing with other internal teams to access the integrations and/or API's