The Communication Centre: Support Manager will contribute to the high standard of quality client service Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted enquiries and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating culture of Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation
strong attention to detail.
maintaining WhatsApp groups.
maintaining WhatsApp groups. To ensure that communication is maintained within all sites. Coordinate, monitor, and record all communication from various sites, technicians, and drivers. Ensure customers/Oza high-pressure, emergency-response environment Excellent communication skills (English) Market related - Market related
maintaining WhatsApp groups. To ensure that communication is maintained within all sites. Coordinate, monitor, and record all communication from various sites, technicians, and drivers. Ensure customers/Oza high-pressure, emergency-response environment Excellent communication skills (English) Market related - Market related
making use of tracking software, pro-active communication to customers in terms of expected delivery times requires an outgoing, poised and persuasive communication style. While the job requires the ability to
Direct Reporting Line: Senior Customer Relations Officer Varsity College is an educational brand of The Campus has a vacancy for a Customer Relations Officer. Duties and Responsibilities: Student Registration correctly. Supports the Senior Customer Relations Officer, Campus Deputy Head and/ or Head: Academic Operations escalates queries to the Senior Customer Relations Officer where appropriate. Captures details of all student escalates queries to the Senior Customer Relations Officer where quires require further attention. Assists
making use of tracking software, pro-active communication to customers in terms of expected delivery times requires an outgoing, poised and persuasive communication style. While the job requires the ability to
Years exp: min 4 years.
Liaise and interact with customers via approved communication channels in a positive and helpful manner. Resolve Learning and Growth Governance Customer Orientation Communicate with impact Customer service orientation Teamwork Skilled Technical & Academically Qualified Junior Management/Supervisors/Foremen/Superintendents