Requirements:
Uniform, Orders, staff attendance, process and procedures Reporting: Adherence and staff attendance Problem-solve respond to organizational needs. Staff Management Allocate schedules to all staff to ensure proper, efficient regular staff meetings with the team to improve motivation and communication Ensure that all staff report training and coaching for staff members who generally lack service delivery. Ensure staff members resolve queries training needs initiate suitable training to better staff knowledge in their environment Complaints Management
Monitor and enforce procedural compliance on shift staff on shift is trained on company procedure Continuous disciplined and trained staff on shift - Schedule and conduct / Hold staff meetings Resolve staff issues and queries (Plan vs. Actual) Ensures accurate recording of staff time and attendance Communicate plan before shift
employ a manager with the ability to manage 15 staff members that include drivers, pickers, supervisors count accurately
Ability to manage staff, control staff breaks and productivity in the execution
the end of the shift. Ensure that all receiving staff is trained on DQSP.
Ensure that all products process is always followed.
Plan the number of staff and resources.
Responsible for the loading
the end of the shift. Ensure that all receiving staff is trained on DQSP. Ensure that all products received process is always followed. Plan the number of staff and resources. Responsible for the loading process
objectives. Lead and mentor a team of operations staff to ensure high performance and professional development
objectives. Lead and mentor a team of operations staff to ensure high performance and professional development
Attend and successfully complete all necessary staff orientation and training functions. Adhere to all
ensure policy-aligned target achievement Assist in staff task planning, motivation, and objective attainment