standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
As a Contact Department Agent, you will be the first point of contact for our customers, providing support clarify information, research issues, and provide solutions or alternatives. Record Keeping: Maintain records Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison Administration R 4500 comm and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .
Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors Minimum 3 years' experience in outbound sales within a call center environment, specifically in selling long-term clients in a call center setting for no less than 1 year. A minimum of 2 years' experience in a call center
Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors Minimum 3 years' experience in outbound sales within a call center environment, specifically in selling long-term clients in a call center setting for no less than 1 year. A minimum of 2 years' experience in a call center
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform
RESPONSIBILITIES: