Reference: CAW005477-JH-1 Fabric & Fashion Customer Service Representative - Cape Town CBD, Western Cape Selling: Showcase the unique value of our products/services to potential clients. Listen actively to understand
identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
you passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate medical aid clients and private clients, and general customer liaison Action specific targeted projects via Assist with all Medical Aid scheme billing monthly Customer and office liaison during the ordering, delivery
you passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate medical aid clients and private clients, and general customer liaison Action specific targeted projects via Assist with all Medical Aid scheme billing monthly Customer and office liaison during the ordering, delivery
who is driven and enthusiastic about building customer rapport. The role will be responsible for Key for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge
who is driven and enthusiastic about building customer rapport. The role will be responsible for Key for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge
Reference: CPT003507-Amy-L-1 Are you a customer-focused individual who has experience in managing a portfolio serve as the primary point of contact for their customers, ensuring their needs are met efficiently and DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound Invoicing of via email Processing customer orders and back orders daily Increasing customer spend by discussing specials Informing customers if they have ordered out of stock items by offering alternatives Keeping customers updated
Reference: CPT003507-Amy-L-1 Are you a customer-focused individual who has experience in managing a portfolio serve as the primary point of contact for their customers, ensuring their needs are met efficiently and DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound Invoicing of via email Processing customer orders and back orders daily Increasing customer spend by discussing specials Informing customers if they have ordered out of stock items by offering alternatives Keeping customers updated
experienced Customer Relations Manager/Team Leader with a strong understanding of sales, customer retention the customer relationship management process, driving growth and ensuring high levels of customer satisfaction Manager/Team Leader will lead and support a team of Customer Relationship Managers to achieve company goals Develop and implement Customer Relations Manager strategies to optimise customer retention and satisfaction - Provide training, coaching, and support to Customer Relationship Managers. - Conduct regular performance