support and customer management is an added benefit Ticketing Matric Age between 20 to mid 30 years R 20000
uploading clients' bank details.
NQF 5
Experience:
regularly and monitor all Zendesk tickets, ensuring that all emails and tickets are resolved and cleared daily;
Bank/Agents Logging Eskom/City of Cape Town issue tickets – for the buildings assigned to you. Requirements:
Bank/Agents Logging Eskom/City of Cape Town issue tickets – for the buildings assigned to you. Requirements:
product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with clients
queries timeously and accurately.
incentive abuse, suspicious purchasing behaviour etc). Ticket resolution 1 st time around/Answering directed