vehicle brand is currently looking for a Service Advisor to join their growing team.
Reference: CAW005579-LH2-1 Service Advisor - Midrand ( A fast growing motor vehicle brand is currently currently looking for a Service Advisor to join their growing team. Requirements: Automotive knowledge and experience Drivers license Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively with them throughout the service process. Providing information about services, pricing, and timelines professional manner. Service Consultation: Conducting thorough consultations with customers to understand their
Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues
and Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues reimbursements. Customer Service: Providing excellent customer service by addressing customer inquiries and and warranty repairs. Resolving customer complaints and ensuring customer satisfaction. Compliance and Reporting:
encompasses driving revenue by selling products and/or services via telephone or online mediums. This role calls
to build and maintain relationships, identify customer requirements, and seal business deals.
customers, ensuring swift resolution and maximum gain.
7. Respond timely to customer sales inquiries, preparing and providing quotes
stipulated timelines.
8. Deliver premium service to phone and online/e-mail sales clients, meeting
technology solutions. Client Meetings and engagement, Customer Relationship Management updates, Building and integrator relationships, sales and customer relationships. Customer/Client Management and Sales - Primarily Primarily involved in direct contact with customers / clients to acquire new business or develop existing senior level, likely to set/negotiate product/service terms or contracts. Relevant Degree or Diploma
relationships with Microsoft customers. Grow share of wallet within these customers of primarily Microsoft working with customers at all levels of an organization including high-profile customers. Experience in develop solutions. Working experience in a customer service environment. Experience preparing and presenting self-motivated, and display a high level of energy. Customer service orientated. Enjoy collaboration and able to
maximize product/services penetration into all accounts. Extend the existing customer base. Total focus focus on excellent customer service. Maintain contact with clients in the area to ensure high levels of satisfaction. Align all sales resources touching customers to ensure consistent engagement and achievement (this includes Revenue, GP, Margin Contribution, Customer breadth and Product Ranging) Lead, Motivate, develop company in the competitive market & with valued customers. Develop new business and expand existing business
written and verbal. Customer-focused mindset with a passion for delivering exceptional service. Prepare Quotes other departments and the client to provide the service most suitable to the client's needs, cost and time our customer database and inputting sales orders; coordinating mailshots and scheduling customer demonstrations
understanding of key customer needs and requirements Expanding the relationships with existing customers by continuously Ensure the correct products and services are delivered to customers in a timely manner Serve as the link between key customers and internal team Resolve any issues and problems faced by customers and deal with accounts Perform research and identify new potential customers and new market opportunities Provide timely and Experience in sales and providing solutions based on customer needs Proven ability to juggle multiple account