all incoming calls within 1 ring Adhere to all call centre policies and procedures Proactively identify
least 2 years' experience in a Sales Outbound Call Centre, particularly in selling long-term insurance
least 2 years' experience in a Sales Outbound Call Centre, particularly in selling long-term insurance
life underwriting and administration industry. Call centre experience would be beneficial. • Knowledge of
life underwriting and administration industry. Call centre experience would be beneficial. • Knowledge of
least 2 years experience in a Sales Outbound Call Centre, particularly in selling long-term insurance
achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys
alignment with emerging technologies, and impact on Nedbank technologies and legislative requirements. Present
refund queries o Verifying refund queries from Nedbank o Providing additional information for refund payments
delivery standards.