transparency. Parts Coordination: Order parts and coordinate service activities for timely repairs. Documentation:
transparency. Parts Coordination: Order parts and coordinate service activities for timely repairs. Documentation:
billed. Communicate with parts department to ensure timeous availability of parts. Obtain various order advise them about service changes or vehicle pick up times. Maintain positive customer relationships to ensure billed. Communicate with parts department to ensure timeous availability of parts. Obtain various order advise them about service changes or vehicle pick up times. Maintain positive customer relationships to ensure
Key Responsibilities:
* To assist part sales representatives in generating quotes and processing
reports/data extracts as per broker's request from time to time Escalate complex issues to the relevant departments other duties as assigned by the company from time to time Matric RE 5 advantageous Call Centre / Customer Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows a positive
reports/data extracts as per broker's request from time to time Escalate complex issues to the relevant departments other duties as assigned by the company from time to time Matric RE 5 advantageous Call Centre / Customer Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows a positive
tale VCH of each vehicle.
client, tale VCH of each vehicle. Follow up on parts ordered, and bookings are made to suite customer
professional manner within the agreed turnaround times Ensure all membership documents are correctly uploaded respond to queries within the agreed turnaround times Coordinate with other departments in resolving day-to-day other duties as assigned by the company from time to time Matric FAIS Compliant Customer Service Certificate