Management, Incident and Request Management, Problem Management, Change Management, Release Management, Event Management, Incident and Request Management, Problem Management, Change Management, Release Management, Event monitored, and improved for Incident Management, Problem Management, Change Management, Asset Management, Configuration
Management, Incident and Request Management, Problem Management, Change Management, Release Management, Event Management, Incident and Request Management, Problem Management, Change Management, Release Management, Event monitored, and improved for Incident Management, Problem Management, Change Management, Asset Management, Configuration
Adhere to the PIC processes (Problem, Incident & Change Management Perform daily operations tasks Management (ITSM/ITIL) Incident Management Problem Management Change Management Release Management Operations
Management (IM) - Change Management (CM) - Problem Management (PM) - IT Operations Process Controls Advantageous
with ITIL processes (Incident, Change and Problem management) Analyse and resolve problem tickets Resolve
of ITIL processes (Incident, Change, and Problem management) Advantageous Skills: - Experience with cloud Familiarity with ITIL processes (Problem, Incident, Change management)
Management, Incident & Request Management, Problem Management, Change Management, Release Management, Event
with ITIL processes (Incident, Change and Problem management). Plan and execute maintenance tasks (change
and tracks calls using the incident and problem management database provided through the service desk