Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
JHB000099-CP-1 Client Contact Centre Service Administrator Join Our Dynamic Client Contact Centre Team Are you ready you Position Available: Inbound Client Contact Centre and Correspondence Administrator Job Highlights: our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service Resolve queries efficiently, aiming for a first-call resolution experience that leaves our customers inbound telephone queue and tackle a minimum of 30 calls per day like a champion. Handle approximately 15
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Position Available: Inbound Client Contact Centre and Correspondence Administrator
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our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high touchpoint.
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records client when necessary. To achieve a minimum QA (quality standard) of 90%. Interacting with medical aids
Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town)
Our participate in a Contact Centre Learnership.
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records client when necessary. To achieve a minimum QA (quality standard) of 90%. Interacting with medical aids
To provide quality and efficient service to our clients through the hiring and filling of vacant positions all Client/Operations Surveys Complete respective Call Listening Update all campaign information Timeously service to clients Create and maintain a high-quality work environment Grade 12 or equivalent Sound knowledge Contact Centre Operations (Lexis Nexis) At least 2-3 years Recruiting experience within a Call Centre Call