Quality Assurance Call Centre Jobs in South Africa
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Campaign Manager (call Centre)
Accredited Resource Consulting Services
South Africa
Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or
share this job on whatsappCall Centre Agent Centurion
Humankind GroupCenturion
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one world class and legendary service of the highest quality, during every interaction, showing that we care our processes and procedures, adhering to our quality standards and within our turn-around time, as well resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected
Call Centre Agent Centurion
Boffin And FundiSouth Africa
solutions. With a strong commitment to innovation, quality, and sustainability, we have established ourselves industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct agents. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre performance
Call Centre Agent/call Centre Team Leader Market Related
Boffin And FundiSouth Africa
solutions. With a strong commitment to innovation, quality, and sustainability, we have established ourselves industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct agents. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre performance
Call Centre Agent (insurance Industry)
Humankind GroupCenturion
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one world class and legendary service of the highest quality, during every interaction, showing that we care our processes and procedures, adhering to our quality standards and within our turn-around time, as well resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected
Team Leader Call Centre Pretoria
Prosperitas PersonnelPretoria
R15 000 CTC to R20 000 CTC per month lead our client's Legal Collections team in a busy call center environment. The successful candidate will training - Monitor team performance, including call quality, adherence to collection guidelines, and individual experience in legal collections, preferably in a call center environment - Proven experience in team management
Internal Assurance Analyst
Cape Town City Centre
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- 2+ years of experience in internal audit, assurance, or financial analysis, with a focus on revenue tail-oriented with a focus on delivering high-quality results.
- Ability to work collaboratively
Centre Manager Rosebank
Humankind GroupNorth Johannesburg
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Communication Centre: Support Manager
Humankind GroupNorth Johannesburg
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Head Of Quality Bedfordview
Atns Company LimitedBedfordview
for the position of Head Enterprise Risk & Quality Management (Peromnes Grade 5 ) based at Head Office objectives. Assess the relative impact of combined assurance industry trends on current and future enterprise plans and emergency plan. Quality Management System (QMS) - Develop the Quality Management Policy, framework departments to verify compliance with Implemented Quality Management System. Assess internal policies and requirement. Report Quality system performance and improvements needed. Review the quality system at the planned
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