in JHB to join their Customer Support Team, reporting to the Manager: Customer Support in Paarl.
This required.
/>Job Description:
Interface with customers to prioritize design resources and delegate tasks
on technical issues, ensuring compliance with customer and engineering standards
Manage project
materials maintenance
Work within the customer's PDM system and manage the product sales option
option matrix
Provide production support for custom order engineering requests
Skills
ng>
Team Leadership
Interface with customers to help establish and prioritize the utilization
technical soundness and compliance of designs to the customers, and general
engineering practices and standards
customer are
properly checked for soundness and compliance
Lead design reviews with the customer and suppliers
Lead CAD Design
Willing
development roadmaps
Support site activities, customer meetings/engagements, suppliers
focused on customer satisfaction, and ensuring targets and CSI standards and satisfactory customer service
(non-negotiable)
Excellent leadership and customer service skills
Above-average business acumen
and upselling where possible.
and stamping of job cards and delivery notes by customer representatives Make decisions on site about the times Customer Liaison: Liaise with customers on site in a professional manner Ensure customer satisfaction
engineering excellence. Job Description: Interface with customers to prioritize design resources and delegate tasks on technical issues, ensuring compliance with customer and engineering standards Manage project timelines bill of materials maintenance Work within the customer's PDM system and manage the product sales option option matrix Provide production support for custom order engineering requests Skills & Experience: Minimum
engineering excellence. Job Description: Interface with customers to prioritize design resources and delegate tasks on technical issues, ensuring compliance with customer and engineering standards Manage project timelines bill of materials maintenance Work within the customer's PDM system and manage the product sales option option matrix Provide production support for custom order engineering requests Skills & Experience: Minimum