implementing best practices, and delivering exceptional customer experiences across our restaurant outlets in Kenya restaurant managers and staff to deliver outstanding customer service and uphold brand standards.
excellent leadership skills, a strong understanding of customer service, and a passion for the hospitality industry will be responsible for managing staff, ensuring customer satisfaction, maintaining quality standards, and presentation to ensure consistency and customer satisfaction. Handle customer inquiries, concerns, and complaints
excellent leadership skills, a strong understanding of customer service, and a passion for the hospitality industry will be responsible for managing staff, ensuring customer satisfaction, maintaining quality standards, and presentation to ensure consistency and customer satisfaction. Handle customer inquiries, concerns, and complaints
orders, · Process customer complaints patiently · Plan alternative recipes for customers with special dietary staff · Oversee and supervise the welcoming of customers · Grade 12 · Hospitality Management qualification motivate and develop staff members. · Exceptional customer service and interpersonal skills. · Proficient
orders, · Process customer complaints patiently · Plan alternative recipes for customers with special dietary staff · Oversee and supervise the welcoming of customers · Grade 12 · Hospitality Management qualification motivate and develop staff members. · Exceptional customer service and interpersonal skills. · Proficient
implementing best practices, and delivering exceptional customer experiences across our restaurant outlets in Kenya restaurant managers and staff to deliver outstanding customer service and uphold brand standards. Foster a culture or customer complaints promptly and implement corrective actions to prevent recurrence. Customer Experience Experience and Satisfaction: Monitor customer feedback and satisfaction levels, identifying areas for improvement the dining experience. Train restaurant staff on customer service standards, up-selling techniques, and
implementing best practices, and delivering exceptional customer experiences across our restaurant outlets in Kenya restaurant managers and staff to deliver outstanding customer service and uphold brand standards. Foster a culture or customer complaints promptly and implement corrective actions to prevent recurrence. Customer Experience Experience and Satisfaction: Monitor customer feedback and satisfaction levels, identifying areas for improvement the dining experience. Train restaurant staff on customer service standards, up-selling techniques, and
Create and update menus based on seasonality, customer preferences, and cost considerations. Develop the menu fresh and appealing. Customer Satisfaction: Interact with customers, gather feedback, and address requests related to the food. Strive to exceed customer expectations. Proven experience as a Sous Chef delivering exceptional dining experiences to customers. Will be discussed in interview
Create and update menus based on seasonality, customer preferences, and cost considerations. Develop the menu fresh and appealing. Customer Satisfaction: Interact with customers, gather feedback, and address requests related to the food. Strive to exceed customer expectations. Proven experience as a Sous Chef delivering exceptional dining experiences to customers. Will be discussed in interview
create an enjoyable and memorable experience for customers by meeting the following criteria: Minimum of beverages and being able to recommend drinks based on customer preferences Creativity: developing unique and recipes, as well as adapting to new trends and customer preferences Full insight of all beverage stock Preserve excellent levels of internal and external customer service Flexible working hours subject to the