operational development team directly supporting the call centre, reporting to the Head of IT with dotted line reporting and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes of VBA programming in Excel. Sound knowledge of secure development principles. Knowledge of SQL environment technical team, management and non-technical call centre agents. Very good problem-solving skills and an
and implement reports.
Develop end-user training material for business applications.
SQL upgrades to keep applications running smoothly and securely.
Documentation: Creating and maintaining fellow support staff.
Training: Providing training and support to end-users and other systems, Microsoft Windows server technology and security.
Knowledge of financial accounting (double
decoder and headend software components.
Setup and configure new laptops / desktops. Ensure security patches and upgrades are applied and kept up to TRANSPORT IS ESSENTIAL Required technical skills Training in Information Technology, Computer Science or Microsoft 365 MS Windows Servers (MCSE) Other training is a plus Soft skills Analytical thinking. Good
Knowledge and experience in Network Operations centre (NOC) Network Administration skills Strong technical
system, database, middleware integration, network, security and business architecture aspects. To ensure  domains (business, application, data, integration, security, infrastructure, etc), in order to improve the domains (business, application, data, integration, security, infrastructure, etc).Â
physical and logical security of IT infrastructure in accordance with the Security policy. Manages backup
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
and databases, are operating efficiently and securely to support the organization's business operations and easily understandable.
of message queues preferably RabbitMQ)