standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
experience Grade 12 Computer confident Strong customer service skills backed by references
experience Grade 12 Computer confident Strong customer service skills backed by references
supporting sales operations within their dynamic Shared Service Centre. Collaborate with a high-performing team you're enthusiastic about delivering exceptional service, fostering improvements, and engaging with stakeholders excellence across all aspects. Coordinate with Customer Services to manage returns, replacement devices, and resolve resolve queries promptly. Input orders within agreed Service Level Agreements (SLAs) with precision and timeliness
Solutions Architects, Services Business Development Managers, and professional services resources; Attain
If you are committed to excellence in security services and take pride in maintaining a safe and welcoming evacuation procedures and coordination with emergency services. Reporting and Documentation: Maintain accurate
If you are committed to excellence in security services and take pride in maintaining a safe and welcoming evacuation procedures and coordination with emergency services. Reporting and Documentation: Maintain accurate
Solutions Architects, Services Business Development Managers, and professional services resources; Obtain
advantageous). Good communication skills and customer service orientated. Excellent computer skills - MS Excel
solutions, dedicated to delivering exceptional service and peace of mind to their clients and strives Maintain professionalism and provide high-level service excellence when interacting with clients, sales Maintain professionalism and provide high-level service excellence when interacting with clients, sales