PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess this role. As a Campaign Manager, you will be responsible for building and managing campaigns using various RealConnect. Additionally, you will be tasked with managing data sets and utilizing your knowledge of the Excalibur (beneficial) RocketMailer RealConnect Managing data sets Knowledge of the collections environment
HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: Lead implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle decisions, and manage workflow efficiently. Managerial Functions: Oversee performance management, recruitment recruitment, and general people management. Coaching & Training: Provide ongoing coaching, identify training product and process knowledge Proven Call Centre management experience preferred Key Competencies: Client-focused
HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: Lead implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle decisions, and manage workflow efficiently. Managerial Functions: Oversee performance management, recruitment recruitment, and general people management. Coaching & Training: Provide ongoing coaching, identify training product and process knowledge Proven Call Centre management experience preferred Key Competencies: Client-focused
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager and transparent work environment. Performance management and disciplinary actions. Facilitate training team members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre performance KPIs. Create
We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager and transparent work environment. Performance management and disciplinary actions. Facilitate training team members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre performance KPIs. Create
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
and motivated Legal Collections Team Leader to manage and lead our client's Legal Collections team in contribute to the company's continued success. - Manage and lead a team of Legal Collections professionals center environment - Proven experience in team management and leadership - Excellent knowledge of legal
Administration, or related field
Administration, or related field