members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
Liaise with broker consultants Provide support and assistance to other internal teams Keep brokers up to date courteous, polite, professional and willing to assist Takes ownership and responsibility Ability to work
individual who will execute all driving duties and to assist with any other reasonable duties as required. Position other reasonable duties required by department Assist with translation of other languages when possible
Liaise with broker consultants Provide support and assistance to other internal teams Keep brokers up to date courteous, polite, professional and willing to assist Takes ownership and responsibility Ability to work
month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc
month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc
queries timeously both telephonically and in writing Assist with managing daily workflow Liaise with brokers courteous, polite, professional, and willing to assist Takes ownership and responsibility of daily interaction
queries timeously both telephonically and in writing Assist with managing daily workflow Liaise with brokers courteous, polite, professional, and willing to assist Takes ownership and responsibility of daily interaction
department. These include: queries from customers, assisting with complex service calls, technician support