Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and experience in legal collections, preferably in a call center environment - Proven experience in team management
is looking to hire a Student Services Officer. The primary purpose of the Student Services Officer role administration of student services and operations. This encompasses managing student enrolment processes maintaining accurate student records, handling financial transactions, and addressing various student and agent inquiries. The role also involves supervising the Student Services Assistant, contributing to the smooth providing high-quality customer service, upholding the Centre's operational standards, and facilitating a supportive
Our client is seeking a Student Services Officer to join their team on a contract basis. You will be responsible for managing student enrolment processes, maintaining accurate student records, handling financial transactions, and addressing various student and agent enquiries (student records and admin, financial admin experience in a Student Services role with significant exposure to international students, of which 2 years years is specific relevant experience in a Student Services role in the EFL industry An undergraduate
Our client is seeking a Student Services Officer to join their team on a contract basis. You will be responsible for managing student enrolment processes, maintaining accurate student records, handling financial transactions, and addressing various student and agent enquiries (student records and admin, financial admin experience in a Student Services role with significant exposure to international students, of which 2 years years is specific relevant experience in a Student Services role in the EFL industry An undergraduate
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies: