Position: Provide high quality application and systems support Understand the nature and business impact of requests Provide second line support for technical and functional solutions Technical Support: Oracle, SQL Server
>Provide high quality application and systems support
Technical Support:
To continually make sure that all Monitoring support is managed in a timely, efficient and effective that a continuous revenue stream for monitoring support is achieved. (Targets to be calculated) To understand Key TASKS : Provide both on and off-site technical support and consultancy to prospective and existing Manager to discuss and update on all sales and support issues and activities of the segment. Ensure that existing support engineers including IT to overcome all related issues. Utilise SFDC support tool to provide
Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime English Language Excellent Communication Skills Technical Support Analyst, SQL, Oracle, Wed methods, Sharepoint
customer-focused Pump Specialist to join our team as Technical Customer Support. As part of this role, you'll spearhead spearhead the development and optimisation of our technical support services for our customers and service partners all client inquiries, whether it's about product support, selections, or recommendations. Taking charge maintained for management. Providing direct technical and commercial support to our external service partners. abilities. Comfortable providing stellar customer support over the phone. Above all, you embody strong business
Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely very technical, and you will have many opportunities to get involved in not just technical support, but DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia in complex projects for customers. Assist with technical presales, design, and project planning. REQUIREMENTS:
looking for a 3rd line Support Engineer with at least 3-4 years' experience, to support our clients remotely very technical, and you will have the many opportunities to get involved in not just technical support role Provide 1st to 3rdline support via email, phone, and remote support to our client's based in the Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia in complex projects for customers. Assist with technical presales, design, and project planning. Skills
second line technical support agents, ensuring swift and effective resolution of customer technical queries innovative support strategies, managing team productivity, and maintaining high technical and service
/>The resource should meet all or majority of the technical skills and requirements, as well as meeting rate
experience required.
This is short term contract for 4 months